Support

Last updated: 12 November 2026

Write to [email protected]. We answer in English and Turkish, usually within one working day.

What to send

• the email address of your Arvak account,
• the name or address of the site (for example bakery.arvak.app),
• what you asked for and what happened instead; a screenshot helps.

Never send your password. We will not ask for it.

Before you write

The Help page covers the first steps and the most common problems.

Reporting a site

If a site at an arvak.app address is harmful, deceptive or breaks the law, send its address to [email protected] with a short note. We look at every report.

Security

If you found a security problem in Arvak, write to [email protected] with the subject "Security". Please give us time to fix it before you tell others.