Distance sales contract

Last updated: 12 November 2026

This is a translation for convenience. For buyers in Türkiye the Turkish text is the binding one.

1. Parties

Seller: MUFA LABS DİJİTAL TEKNOLOJİLER ANONİM ŞİRKETİ
Address: Muallimköy Mah. Deniz Cad. Bilişim Vadisi T.G.B. 1. Etap 1.1.C1 Blok No: 143/8 İç Kapı No: Z01, Gebze / Kocaeli, Türkiye
Tax office and number: Uluçınar Vergi Dairesi, 6232339931
Email: [email protected]

Buyer: the person who opens an Arvak account and buys the paid plan, with the name, email address and billing details given at the purchase.

2. Subject

This contract sets out the rights and duties of the parties for the Arvak paid plan the Buyer buys online through arvak.dev and app.arvak.dev.

3. Service and price

• Service: the Arvak paid plan: the chosen site is always on, can be served on the Buyer's own domain and has more room.
• Term: monthly periods, renewed for one more period at the end of each unless cancelled.
• Price: the amount shown on the purchase screen, taxes included. The current price is on arvak.dev.
• Payment: by debit or credit card through a payment institution. The Seller does not store card details.

4. Delivery

The service is digital; nothing is shipped. The paid plan opens in the Buyer's account when the payment is confirmed.

5. Right of withdrawal

The Buyer may withdraw from the contract within 14 days of buying the paid plan for the first time, without giving a reason and without a penalty, by writing to [email protected]. The full amount is then returned within 14 days of the notice, to the means of payment used.

6. Cancellation and refunds

The Buyer may cancel the plan at any time; the cancellation takes effect at the end of the paid period. The Cancellation and refunds page covers renewals and other cases and is part of this contract.

7. Duties of the parties

The Seller provides the service as described in the Terms of use. The Buyer uses it in line with those terms and confirms that the information given is true.

8. Personal data

The Buyer's personal data is handled as described on the Privacy page.

9. Disputes

For consumers in Türkiye, the Consumer Arbitration Committees and Consumer Courts of the Buyer's place of residence or place of purchase are competent, within the monetary limits announced each year.

10. Entry into force

At the purchase the Buyer confirms having read and accepted this contract and the preliminary information. The contract enters into force when the payment is confirmed.